If you would like exchange an item purchased through www.yorata.com, please send us a request for an exchange authorization within 7 days of delivery arrival date. All returns must be shipped back to us within 7 days of the request approval.
The items shall be returned to YORATA, in unworn, undamaged, and in good condition, with all original packaging and tags attached including our hygiene sticker.
We are not responsible for lost and/or stolen return packages. So please take a note of tracking number.
Request an exchange authorization