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Exchange policy

If you would like exchange an item purchased through www.yorata.com, please send us a request for an exchange authorization within 7 days of delivery arrival date. All returns must be shipped back to us within 7 days of the request approval.

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The items shall be returned to YORATA, in unworn, undamaged, and in good condition, with all original packaging and tags attached including our hygiene sticker.

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We are not responsible for lost and/or stolen return packages. So please take a note of tracking number.

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Request an exchange authorization

click here

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